FAQs

How can you support your statement that you offer the best custom foot orthotic on the market? In other words, what makes your product the best?

Simple!

First of all, custom means, “made to the specifications of an individual customer”.

The opposite of custom is, “mass produced or made in advance”. Therefore, when you walk into a store and select an orthotic, shoe insert or arch support off the shelf, it’s NOT custom – it’s clearly made in advance.

Our orthotics are made from scratch – always!

Secondly, made in advance products are mass produced and therefore never specific to the individual. Our orthotics are calibrated to flex for comfort specific to each foots flexibility rating (Gib Test), body weight and activity level.

GIB TEST: Beyond the boring orthopedically named Gib Test is how your feet flex! Each person’s foot has a unique flexibility to it. This information is ESSENTIAL when creating a “truly custom” foot orthotic to ensure each orthotic provides the ideal support for each foot. Without this information, an orthotic cannot be calibrated and therefore cannot be considered truly custom.

Lastly, each and every custom foot orthotic we make is designed to support your corrected arch-up foot posture so your body weight is equally distributed over the entire surface of the orthotic. On the other hand, made in advance products are typically designed to support your deformed foot posture as they’re made from a weight bearing foot impression.

So, as you can see, we truly offer the only medical grade custom foot orthotic on the market created from an accurate 3-D impression of corrected arch-up foot posture that’s calibrated for performance, specificity and excellence. There is no comparison. You deserve the best. You deserve a product made specific to everything about you. That’s what we offer and we’re proud of it.

Arizona Orthotics Debunks Common Myth That All Custom Foot Orthotics Are Created Equal

What kinds of problems can result from poor foot function?
Pain and deformities can arise in the feet such as bunions, plantar fasciitis, corns, and hammertoes.

Visit our Common Problems drop-down menu for a more detailed list.

Because foot function affects the entire chain of bones leading to the spine, pain and dysfunction in the knee, hip and low back often result as well. In all there are over thirty common diagnoses related to poor foot function.

Can problems be prevented or corrected with the use of a custom foot orthotic?

Yes. If the problem is caught early enough, pain and deformity can often be prevented. Regular use can often reverse deformity development or, at least, prevent sur­gery. How? Because when you restore normal function you give your body what it needs to heal itself. A typical orthotic only masks your symptoms temporarily –until further deformity makes things worse.

Does my insurance cover custom foot orthotics?

Maybe. Call the customer service number on your insurance card and ask them whether your contract has coverage for CPT code L3000. This  is the code for custom foot orthotics.

Remember, it ultimately comes down to your contract plan language regarding L3000 and whether you meet the criteria. Hope to see you in the office soon.

What’s the warranty on my custom calibrated foot orthotics?

Six Month Comprehensive Warranty 

Included with your purchase. This warranty covers, for a period of six months from the original purchase date, against all defects in materials and workmanship. We will attempt to repair or replace defective orthotics without haste. Warranty does not cover misuse, abuse, or damage.

One Year Limited Plastic Warranty 

This warranty covers against shell breakage for one year from the original purchase date. The plastic used in the fabrication of our custom foot orthotics is extremely durable and yet flexible enough to be highly resistant to cracking. The chance that they will break or crack is small. However, we will replace them if it should happen within the first year.

Two Year Extended Warranty (Optional)

The purchase of this warranty guarantees against breakage or un-modifiable deformity for two years from the original purchase date. We will repair or replace defective products.

Cost is only $90.

Note: This optional warranty includes a one-time replacement on lost or stolen orthotics at the replacement orthotic price of $90.

So, if you lose your orthotics or they’re stolen, we’ll replace them for only $90.

What do custom calibrated foot orthotics cost?

Cost is only $425